Contact information

Contact Us

Questions about an order? We're here to help.

For order questions, shipping issues, damaged or incorrect products, or other customer-service matters, please contact:

Mysterious Grounds Coffee Company
Email: mysteriousgrounds@gmail.com

When contacting us about an existing order, please include your order number and a brief description of the issue.

For damaged or incorrect orders, please include photographs of the product and packaging when applicable.

We will respond to customer inquiries as soon as reasonably possible during normal business days.

Please note: Coffee products should not be mailed back to us. If there is a problem with your order, contact us first so we can determine the appropriate resolution.